Skip Navigation | Using this site

Terms and Conditions

Disclaimer:

I have read the rules and understand the nature of this event. I agree that I enter at my own risk and take full responsibility for my safety and actions during the event. I therefore do not hold Open Adventure Limited or any of its agents responsible for any damage or injury sustained to me or my property during the event.

Refunds and Transfers:

Open5 events:

In the event of a cancellation more than 7 days before the event, a refund of the entry fee minus £5 admin fee per person will be given. Please note that no refund can be offered if you cancel with 7 days or less to the event date. To claim a refund, please login to your online account, select My Races and then the Request Refund option.

Up to midnight on the Thursday before the event competitors can transfer their entry to a future event within the series, however they will forfeit any opportunity for a refund. To transfer your entry to another event, please login to your online account, select My Races and then select the Transfer option. Entries cannot be transfered from one race series to the next.

Up to midnight on the Thursday before the event changes can be made to competitors, and classes with no additional cost incurred, through your online accoount. However after midnight on the Thursday any changes to entries will be subject to the entry on the day surcharge of £7 - these changes should be made and paid for at registration on the day.

Trail Running Events:

In the event of a cancellation more than 7 days before the event, a refund of the entry fee minus £5 admin fee per person will be given. Please note that no refund can be offered if you cancel with 7 days or less to the event date. To claim a refund, please login to your online account, select My Races and then the Request Refund option.

Ultra Trail Running Events:

In the event of a cancellation more than 14 days before the event, a refund of the following proportions will be awarded.

  • Before April 1st - 80% of entry fee
  • April 1st to 14 days before the event - 50% of entry fee
  • Less than 14 days - no refund

Please note that no refund can be offered if you cancel with 14 days or less to the event date. To claim a refund, please login to your online account, select My Races and then the Request Refund option.

Northern Traverse, Expedition Races and C2C Adventure Race

In the event of a cancellation, a refund following the schedule below will be given minus £10 admin fee per person. Please note that no refund can be offered if you cancel with two months or less to the event date. To claim a refund, please login to your online account, select My Races and then the Request Refund option.

  • Less than 2 months - no refund
  • 2-4 months - 50% refund minus admin fee
  • 4-6 months - 75% refund minus admin fee
  • More than 6 months - Full refund minus admin fee

Equipment:

Where competitors use equipment provided by Open Adventure e.g bouyancy aids, ropes, boats, etc. it is expected that they be treated with all resonable care. Where a case of neglect results in damage to the equipment, the competitors will be expected to reimburse Open Adventure with the replacement value of the item. For example dragging boats over rocks, abraision of ropes, poling with paddles, etc.

Where competitors use SPORTident timing cards or GPRS Trackers, they assume responsibilty of the card / tracker until it is returned - any loss or damage will result in the cost being charged to the competitor. In situations e.g. canyonning and climbing where damage can occour Open Adventure advises competitors to cover the SI-card with a buff or a sweatband - the responsibility for its security resides with the competitor.

Photography and filming:

During our events there will be photographers and on occasions film crews. By entering our events you are giving consent that images of yourself maybe used to promote Open Adventure and/or its sponsors.

How to claim a refund and complete transfers:

Whilst we are naturally here to help with any web site problems, please use the online facilities to request transfers and refunds which will always be available within the dates listed above. Unfortunately, we are not able accept any last minute refund or transfer requests, whether by email or telephone, which occur due to unforseen circumstances e.g. injury or family emergencies.

Use of the Open Tracking Service:

Tracking devices / Open Tracking portal can not be used for any covert surveillance - the person / team being tracked must be fully aware that there position is being reported on the Internet.

The use of tracking devices / Open Tracking portal shall indemnify, defend and hold harmless Open Tracking from and against any claim, demand, cause of action, loss or liability (including solicitor's fees and expenses) for any property damage or personal injury arising from the use of Equipment or service by any cause.

Hire

The device is the responsibility of the hirer until it is returned to Open Tracking (including any courier postal service - we recommend insuring £200 per unit).

Late return of the device(s) will result in weekend hire charge being levied per weekend. After two weekends the full cost of the tracker + 50% will be invoiced to the hirer (not the user)

Any damage (water / impact) will result in replacement cost + 50% being invoiced to the hirer